Frequently Asked Questions
Go to My Account on the top menu, on this page you can see a link that says: “edit your password and account details.”
Is the www.alliedmedstore.com website secure? What types of security features are utilized to safeguard my information?
We carry secure certificates and all processes are made by Paypal or Stripe, regardless of your mean of payment. Even if you pay by Credit Card, your transaction is made and secured by PayPal and/or Stripe, which guarantees the safety of your information as well as the transaction you are making.
Refresh your browser. If the problem persist please Contact Us
First, verify that you’ve received a box for each tracking number associated with your order. If all boxes have been delivered but you’re still missing an item, check the packing material for small items. Please call www.alliedmedstore.com at +1 (561) 707 – 5916 if you’re unable to locate an item.
Yes, all our products are eligible for pre-order. If you can’t find what you are looking for, send us a message and we will outsource it for you.
Yes. You may place an order by calling +1 (561) 707 – 5916 or email us at the email addresses posted on the website.
If you didn’t see an order confirmation page even though you clicked the last submit button, our server probably still received your order. This happens when communication back to your PC is interrupted following your order submission. You may wish to contact us to make sure your order was received.
Call us. We will cancel the order for you as long as it has not yet been invoiced or shipped. If duplicate orders have been shipped, we will attempt to recover the shipment and credit you back for it. If it gets delivered to you may need to return it. You will be refunded in full when those items are returned to us within 7 working days.
After I submit an order with www.alliedmedstore.com, how will I be advised of the order’s progress?
We will keep you informed of your order via e-mail. Your tracking info will be emailed to you once the item is shipped. You may also check our online order status page for live updates.
Once an order is submitted it can only be amended or edited by calling us. Once our warehouses have scanned an order, items cannot be added or deleted. Once any box from an order is shipped, the order cannot be cancelled.
Our order process has a very fast turnaround period; as long as your order has not shipped we can cancel it and offer a full refund. If the order has already shipped, we will issue a return authorization for you to return the item. You may also refuse the package when the delivery service arrives. If you wish you may contact us.